Hi JoAnn – so very nice to hear from you again! Have you tried my Old-Fashioned Gingersnaps? They are my go-to ginger cookie. What’s especially great about these cookies is you can make them softer or crisper by altering the baking time: longer for crisp, shorter for soft. Since you like them soft, bake on the lower end of the scale, about 10 minutes. And how are you storing your cookies? To keep them soft (and also to keep crisp cookies crisp), you should store them in an airtight container. And try this trick: Add a couple of apple wedges to the (airtight) container – they’ll help keep them moist and chewy for a couple of days.